Cosy

About Cosy

Ever wondered what your Slack community could become with just a little more intention and a lot less manual work? Cosy is your answer. It's a powerful, Slack-native toolkit designed to transform your workspace from a simple communication hub into a thriving, engaged, and self-sustaining community. Built for community managers, founders, and team leaders, Cosy automates the repetitive tasks that eat up your week—like welcoming new members and fostering connections—so you can focus on strategy and meaningful interactions. Its core value proposition is simple yet profound: unlock deeper engagement and foster genuine relationships among your members without anyone ever needing to leave the familiar environment of Slack. By automating onboarding sequences, facilitating smart introductions, building a searchable member directory, and highlighting your best content, Cosy injects warmth and serendipity into your digital space. It handles the heavy lifting of community management while you guide the culture and conversation, turning your Slack into the vibrant, connected ecosystem you've always imagined it could be.

Features of Cosy

Automated Onboarding Sequences

Imagine never missing a chance to make a new member feel truly welcome, no matter when they join. Cosy allows you to create and automate up to ten distinct welcome DM sequences that can be sent from you, a team member, or the Cosy bot itself. You have full control, customizing messages with member names, links, and emojis, and setting precise delivery schedules—from immediate greetings to follow-ups days or even months later. This ensures every new face receives a personalized touchpoint, saving you hours of manual outreach and building a foundation of belonging from the very first interaction.

Smart Member Introductions

What if you could systematically spark new conversations and friendships within your community? Cosy's introduction feature does exactly that. It automatically connects opted-in members via direct message on a cadence you choose—weekly, bi-weekly, or monthly. Each introduction is a three-person DM involving the two members and the Cosy bot, complete with a customizable template to kickstart the dialogue. The magic lies in its intelligent matching, which randomly pairs members while avoiding recent matches, fostering serendipitous connections that naturally boost engagement and network density over time.

Slack-Native Member Directory

Discover how easy it is for your members to find and learn about each other without ever opening a separate app. Cosy lets you build a fully searchable directory right inside Slack. You can define custom profile fields—from text entries to multiple-choice options—and prompt members to fill them out with a simple notification. Members can then use a slash command or the Cosy app to search for keywords, filter by completed profiles, and find the perfect person to collaborate with, turning your member list into a dynamic, valuable resource.

Content Highlights & Moderation Tools

Curious about what's resonating in your community or what might need your attention? Cosy surfaces these insights instantly with simple slash commands. Discover the top 10 most engaging posts in any channel or across your entire workspace. Conversely, uncover unreplied messages to identify opportunities for support. Furthermore, Cosy proactively helps maintain a safe environment by automatically detecting spam techniques like duplicate posts and flagging abusive language, giving you peace of mind and saving you from the tedious work of manual moderation.

Use Cases of Cosy

Scaling a New Community

For founders and community managers launching a new Slack group, Cosy is the essential co-pilot. It ensures that from day one, every member receives a warm, automated welcome, setting the tone for an inclusive culture. As your community grows, the automated introductions and easy-to-build member directory help prevent the group from feeling impersonal or cliquey, ensuring newcomers can quickly find their people and feel integrated, no matter the member count.

Boosting Engagement in Stagnant Groups

Have a quiet Slack workspace where conversations have plateaued? Cosy can reinvigorate it by systematically fostering new 1:1 connections between members who might not have met otherwise. The regular introduction cadence acts as a consistent engagement engine, sparking fresh conversations that often spill back into public channels. Simultaneously, highlighting the "most engaged" posts rewards active contributors and surfaces quality content for everyone to see.

Running a Professional or Networking Community

For communities built around professional development, networking, or masterminds, the member directory becomes a cornerstone feature. It allows members to easily search for others based on skills, industry, location, or interests defined in custom profile fields. This transforms the community from a chat room into a powerful referral and connection network, where members can self-serve to find mentors, collaborators, or clients directly within Slack.

Managing Safety and Quality at Scale

For large, open, or very active communities, moderation can become a overwhelming task. Cosy provides a critical first line of defense by automatically scanning for duplicate posts (a common spamming tactic) and abusive language. This allows community managers to proactively address issues before they escalate, maintaining a high-quality, respectful environment without requiring constant, manual surveillance of all channels.

Frequently Asked Questions

How does the automated onboarding work?

When a new member joins your Slack workspace, Cosy triggers your pre-configured welcome sequence. You can design a series of up to 10 DMs that send automatically. These messages can be scheduled to send immediately, after a delay of minutes or hours, or even months later for follow-ups. You can personalize messages using the member's name and include links or emojis. The DMs can appear to come from you, a team member, or the Cosy bot, ensuring a seamless and branded welcome experience.

Are member introductions optional for community members?

Absolutely. Member privacy and choice are paramount. The introductions feature is strictly opt-in. Community members will only be matched and introduced to each other if they have explicitly chosen to participate. This ensures that the feature enhances the community experience for those who want it without imposing unwanted interactions on anyone else.

Can I customize the member directory fields?

Yes, you have full control over the data you collect. When setting up your Cosy Member Directory, you can create up to 10 custom fields. These fields can be configured as free-text response, single-select multiple choice, or multi-select multiple choice. This allows you to tailor the directory to your community's specific needs, whether you want to capture job titles, interests, skills, or locations.

What slash commands does Cosy offer?

Cosy provides several handy slash commands to surface information quickly. Use /most-engaged-messages to see the top posts in a specific channel, or /most-engaged-messages-all to see the best across all public channels. The /unreplied-messages command helps you find posts that need a response. For the member directory, members can use /member-directory to get a direct link to browse and search profiles.

Pricing of Cosy

Cosy offers a free plan that supports communities of up to 250 members. For communities that need to grow beyond that, there is an unlimited members plan that begins with a full 30-day free trial. This allows you to fully explore all of Cosy's features with your entire community before making a commitment. Specific pricing details for the unlimited plan are available on the Cosy website.