iGPT

About iGPT

Imagine unlocking the deep, contextual intelligence hidden within your organization's email and communication data. iGPT is the enterprise-grade API that makes this possible, serving as a secure and intelligent gateway for AI agents and workflows. It transforms the chaotic, unstructured world of email threads, attachments, and conversations into trusted, context-aware answers that drive action. Built for developers and enterprises, iGPT eliminates the traditional bottlenecks of AI integration—no more complex parsing, manual chunking, or maintaining fragile prompt chains. Instead, it offers a single, unified endpoint where a natural language query triggers a sophisticated pipeline of real-time retrieval, context shaping, and reasoning. This allows teams to confidently deploy agentic systems for sales, customer success, compliance, and more, knowing that every response is grounded in source data and delivered with enterprise-grade security, granular controls, and full auditability. iGPT doesn't just read email; it understands the narrative within, turning communication data into a strategic asset.

Features of iGPT

Unified Intelligence Endpoint

Replace complex, multi-step AI pipelines with a single API call. iGPT seamlessly combines retrieval, context optimization, and reasoning into one streamlined process. You simply send a natural language query, and the system handles everything from deeply indexing your data to delivering a structured, cited response, dramatically simplifying development and maintenance.

Deep Email & Attachment Processing

iGPT goes beyond surface-level text. It automatically ingests and indexes entire email conversations, reconstructing threads across time and participants. Crucially, it also processes attachments—extracting text, data, and structure from documents, PDFs, and spreadsheets—to build a complete picture of every communication context.

Context Engineering Framework (CEF)

This proprietary technology automatically optimizes how context is selected and presented to the LLM. It employs hybrid retrieval (semantic, keyword, and filters), sophisticated reranking, and intelligent context window shaping. This means you get the most relevant information without ever needing to manually tune prompts or manage vector stores.

Enterprise-Grade Security & Compliance

Built with trust at its core, iGPT ensures data never leaves your control. It offers zero data training guarantees, OAuth-only processing with Role-Based Access Control (RBAC), and zero data retention by default. Every inference is processed in memory with a full audit trail, making it ideal for regulated industries and sensitive workflows.

Use Cases of iGPT

Decision and Deal Intelligence

Uncover critical insights buried in ongoing conversations. Automatically extract decisions, identify risks, and flag stalled progress from sales emails, board updates, and partner communications. This powers intelligent pipeline monitoring, deal analysis agents, and executive reporting, ensuring no crucial detail is missed.

Task and Follow-Up Automation

Transform communication into action. iGPT can parse emails to identify action items, assignees, and deadlines mentioned in meetings or client exchanges. This enables the automation of task creation in project management tools, follow-up reminders, and status tracking within customer success or HR platforms.

Customer Success and Support Enhancement

Provide support teams with instant, context-rich intelligence. An agent can query a customer's entire communication history and attached documents in seconds to understand past issues, preferences, and ongoing discussions, leading to faster, more personalized, and effective resolution.

Audit and Compliance Analysis

Streamline compliance reviews and e-discovery. Instead of manual searches, use iGPT to quickly query vast email archives for specific policy mentions, data sharing agreements, or regulatory keywords across all messages and attachments, creating a citable, transparent audit trail.

Frequently Asked Questions

How does iGPT handle data privacy and security?

iGPT is architected for the enterprise with a zero-trust model. It guarantees zero data training—your data never improves any model. It uses OAuth with strict RBAC, processes data in memory without retaining inputs or outputs, and provides full audit trails. Deployment options include cloud, hybrid, and fully private setups to keep data within your VPC.

What is the "Context Engineering Framework" (CEF)?

CEF is iGPT's core intelligence layer that automates the complex task of preparing optimal context for an LLM. It handles hybrid retrieval (mixing semantic and keyword search), scores and reranks results, intelligently reconstructs email threads, and shapes the final context window to maximize relevance and performance, all without developer intervention.

Can iGPT process attachments, and what file types are supported?

Yes, deep attachment processing is a key feature. iGPT automatically extracts text and data from a wide range of attachments within emails, including documents, PDFs, presentations, and spreadsheets. This ensures the full context of a communication—not just the email body—is available for querying and insight generation.

How quickly can I integrate iGPT and start testing?

Integration is designed for immediacy. iGPT provides a comprehensive SDK, a live playground to test requests and responses in real-time, and extensive documentation. You can connect data sources, experiment with different CEF quality tiers, and start building with complimentary credits to explore its capabilities rapidly.