Feedbase

About Feedbase

Feedbase is a customer feedback solution that empowers businesses to gather valuable insights through its user-friendly widget. The platform integrates easily into websites, allowing users to collect feedback effortlessly. The standout AI-powered dashboard provides analytics, helping businesses understand customer sentiment and improve their offerings.

Feedbase offers three pricing plans: a Free plan for 1 site and 1 widget, a Startup plan at $9/month for unlimited sites and widgets with AI analytics, and priority support. Users benefit from easy integration and early access to new features, ensuring maximum value for their investment.

Feedbase boasts a clean, minimalistic interface designed for user convenience. Its seamless layout enhances the browsing experience, making it easy for users to navigate feedback analytics and dashboard features. This focus on user-friendly design ensures that businesses can prioritize customer insights without any hassle.

How Feedbase works

To use Feedbase, users simply integrate a provided script onto their website. Once installed, the feedback widget becomes visible to visitors, allowing them to submit their comments and ratings. Users can then access the AI-powered dashboard, which organizes feedback data, presenting actionable insights that help improve customer satisfaction.

Key Features for Feedbase

AI-Powered Dashboard

The AI-Powered Dashboard of Feedbase is a standout feature that aggregates customer feedback, providing businesses with actionable insights. It helps identify trends and areas for improvement, enabling users to enhance customer engagement and optimize their services efficiently, making it an invaluable tool for any business.

Email Notifications

Feedbase offers an Email Notifications feature that keeps users updated on customer feedback in real-time. This enhances responsiveness and allows businesses to address issues promptly, fostering stronger customer relationships and satisfaction, significantly benefiting users by streamlining their feedback management process.

Multi-Site Support

Multi-Site Support is a key feature of Feedbase, allowing businesses to deploy feedback widgets across multiple websites. This flexibility enables organizations to maintain consistent customer interaction and insights across all platforms, making it easier to understand customer needs and enhance overall service delivery.