Kastro

About Kastro

Kastro is an innovative AI-first customer support solution crafted for startups and indie hackers. It seamlessly integrates AI with human support to prioritize important conversations, automate repetitive questions, and enhance response time. Experience a streamlined interface that empowers support teams, making customer interactions more efficient and effective.

Kastro offers a free plan and various subscription tiers to suit different support needs. Each plan provides essential tools, and upgrading unlocks advanced features like AI-powered help centers and collaborative workspaces. Discover outstanding value and scalability tailored for startups looking to optimize their customer support efforts.

Kastro features a user-friendly interface with a clean layout, promoting effortless navigation. Its design facilitates quick access to support tools, ensuring a smooth user experience. Unique functions like AI-assisted replies enhance productivity, making Kastro an ideal choice for businesses seeking efficient customer support solutions.

How Kastro works

Users begin by signing up for Kastro, followed by onboarding to set up their help center and customize chatbot settings. As users navigate the platform, they can implement various features to enhance their customer support, including AI-driven responses and live chat. Kastro seamlessly organizes conversations, allowing teams to efficiently address customer inquiries while utilizing integrated workspace tools to collaborate effectively.

Key Features for Kastro

AI ChatBot Integration

The AI ChatBot integration in Kastro utilizes advanced AI to manage repetitive inquiries, allowing support teams to focus on complex customer interactions. This innovative feature ensures your team communicates more effectively, helping customers receive instant answers that improve satisfaction and reduce response times.

Help Center Integration

Kastro offers seamless help center integration, enabling customers to access relevant articles directly from conversations. This feature aids in resolving issues quickly and provides a self-service solution, enhancing the user experience by empowering customers to find answers during chats efficiently.

Collaborative AI Workspace

The Collaborative AI Workspace in Kastro allows support teams to work alongside AI tools, enhancing productivity and streamlining communication. This feature creates a seamless support environment where team members can efficiently collaborate, manage inquiries, and leverage AI suggestions for prompt, accurate responses to customer needs.