Jochem
About Jochem
Jochem is an innovative platform designed to provide fast, accurate responses to customer and employee queries. Targeting businesses seeking efficient knowledge management, Jochem seamlessly integrates into existing tool stacks, offering smart matching to experts while capturing new knowledge autonomously. It transforms support systems for improved user experience.
Jochem offers flexible pricing plans tailored to various business sizes. The basic plan provides essential features, while premium tiers unlock advanced functionalities like automated learning and expert matching. Special discounts are available for annual subscriptions, enhancing value for users looking to maximize their operational efficiency with Jochem.
Jochem’s user interface is designed for optimal usability, featuring a clean layout that ensures seamless navigation. The platform includes intuitive features such as smart query matching and an easily manageable knowledge base. These aspects contribute to a streamlined user experience, making Jochem a preferred choice for businesses.
How Jochem works
Users begin their interaction with Jochem by onboarding via easy setup processes that align with their existing tool stacks. Once integrated, they can simply type their queries, and Jochem quickly provides answers. If a response isn't available, Jochem smartly matches users to an expert, capturing new knowledge in real-time, ensuring continuous learning and efficiency.
Key Features for Jochem
Smart Query Matching
Jochem's smart query matching distinguishes it as a pivotal feature, enabling users to receive instant, accurate answers from its vast knowledge base. This unique functionality enhances user experience by streamlining responses and minimizing the need for manual searches across resources.
Continuous Knowledge Learning
The continuous knowledge learning feature of Jochem ensures that new expertise is constantly integrated into its systems. As users interact with the platform, it captures valuable insights from experts, enriching the knowledge base and enhancing the overall accuracy of answers provided to future queries.
Expert Matching System
The expert matching system in Jochem optimally connects users with the right personnel within the organization. By identifying experts based on specific queries, Jochem minimizes response times and ensures that users receive the most relevant and accurate information without unnecessary searches.