Canny
About Canny
Canny is a customer feedback management platform designed for product teams seeking to collect and organize user insights. Its standout feature—automated feedback capture—streamlines the process of understanding customer needs. By centralizing feedback, Canny empowers teams to make better-informed product decisions, fostering user engagement and satisfaction.
Canny offers flexible pricing plans tailored for teams of all sizes. Each tier provides varying access to features like feedback collection and roadmap management. Upgrading gives users enhanced capabilities and valuable insights into customer needs. By investing in Canny, teams can streamline their feedback processes and drive product success.
Canny's user interface is designed for seamless navigation and quick feedback capture. Its modern layout enhances the browsing experience while unique features like customizable feedback portals allow users to gather insights effortlessly. Canny ensures users can easily engage with the tool, promoting effective feedback management and collaboration.
How Canny works
To get started with Canny, users first create an account and set up their feedback portal, enabling customers to submit feature requests directly. They can then categorize and prioritize feedback using customizable formulas. With tools for analyzing trends and engaging with users, Canny helps teams make data-driven product decisions effectively.
Key Features for Canny
Automated Feedback Capture
Canny's automated feedback capture feature enables companies to collect user insights from conversations effortlessly. This unique functionality not only saves time but also ensures no valuable feedback is overlooked, allowing teams to focus on building features that genuinely resonate with customers, enhancing overall product development.
Prioritization Formula Builder
Canny's prioritization formula builder empowers teams to score feature requests based on impact and effort. By customizing their prioritization criteria, users can ensure they focus on high-impact features first. This vital feature enhances decision-making and resource allocation, aligning product development with user needs and business goals.
Public and Private Roadmaps
Canny offers the ability to create both public and private roadmaps, helping teams keep stakeholders informed about development progress. This feature not only enhances transparency but also fosters engagement with customers, as users can track their requests and stay updated on implementation timelines.
